Privacy Policy


Personal Information Protection and Privacy

Brooklyn Film Festival (‘BFF’) understands how important your privacy is. We are committed to protecting your privacy and any personal information we collect about you. The purpose of this Privacy Policy is to inform you about what personal information we collect and how and why we collect it, to outline the steps we take to keep your personal information confidential, and to provide you with contact information for the person to contact at BFF should you have questions or concerns about our personal information protection practices.


How does BFF collect personal information?

We collect personal information that is voluntarily provided to us by our customers, members, sponsors, web site users and the public in general when they contact us via e-mail and web browser mostly.

As mentioned above, we may also collect personal information from our business partners and other third parties who have agreed to obtain the consent of the person the information pertains to before disclosing the information to us.

BFF may also collect personal information through the following means:

Photographs, Motion Pictures and Videos which we post on


Why does BFF collect your Personal Information?

BFF may collect personal information about you and use it for the following reasons:

  • To inform you of screening changes and other relevant information pertaining to your purchase, to bill you when you make a purchase from us, to acknowledge your support and to contact you when necessary for these purposes.
  • To provide you with services or recognition you request.
  • To administer your submissions and applications for our programs and events. When you register to become a member of BFF we use your information to create and manage your member account.
  • For marketing purposes. We may use your contact information to send you emails about promotions, surveys, contests and special events. Promotional e-mails are intended to inform you of new opportunities, events or special deals that are available from BFF. You can opt not to receive these emails from us by either clicking “unsubscribe” at the bottom of the email when you receive it or by visiting our website to change the terms of our relationship (i.e. the frequency of our emails to you)
  • To improve the quality of your visit to our web site. We use electronic information such as “cookies” to improve your use of our web site. We collect certain information (e.g., purchasing trends) based on your navigation of our web site to better understand and serve our customers, members and web site visitors. This data allows us to streamline your ability to navigate our web site and develop featured programs and content that will be of interest to our customers and members and web site visitors.
  • To improve our service offerings. We monitor and analyze the use of our service offerings in order to determine which services are popular and useful to our customers, members and web site visitors so that we can improve them.
  • To better understand your interests. BFF. also may prepare aggregated user statistics or information summaries to describe our services and their popularity to our business partners and prospective advertisers and for other lawful purposes. The aggregated user statistics and information will not contain any personally identifiable information.
  • To provide a secure and safe environment for our visitors and employees.
  • To co-operate with law enforcement and to protect against violations of criminal or civil laws.
  • Photographic, video and film cameras are only used to (a) protect BFF Inc., its customers and employees against security issues, including potential violations of civil and or criminal laws and (b) for our marketing purposes with respect to BFF events and services.
  • We may use your personal information to respond when you submit a question or suggestion to us, or when you request assistance with your membership, donations, viewing your purchase(s), logging on to, or accessing your account from our web site.

The Disclosure of Personal Information

BFF does not sell or rent any personal information we collect. BFF may disclose some personal information we collect to service providers who help us provide personalised content and advertising to you. When you buy a product or products through our BFF shop (, BFF discloses your personal information to a third party service provider located in the United States for production, fulfillment and shipping of your order. BFF Inc. takes steps to ensure that each of our service providers to whom we share personal information are committed to maintaining the privacy of such information as outlined in this Privacy Policy. From time to time BFF Inc. provides a service to our partner festivals by processing orders for tickets to their events. We hold the personal information we collect while performing this service separate and only use it for purposes of performing these services. We disclose this information to the partner festival for whom we performed this service, for their promotional and advertising use under their own publicly available privacy policy.


How BFF Protects Your Privacy

BFF is committed to protecting your privacy. Security measures, such as locked filing cabinets, restricted access and the use of passwords and encryption have been adopted to protect your personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Our employees have been trained to respect your privacy at all times. Our employees who have access to your personal information are required to use it strictly in accordance with our Privacy Policy and applicable laws.

All information submitted to our web site or email addresses is transferred to the BFF Inc. computer servers. During an on-line transaction, this information is submitted using the Secure Socket Layer (SSL) technology. SSL-enabled web browsers employ a security protocol between the client and the server computer in order to ensure that information will be transferred to the intended recipient secured servers only.

BFF will keep your personal information only as long as it remains necessary or relevant for the purposes set out in this Privacy Policy or as required by law.

There are several places throughout our web site that may link you to other web sites that do not operate under BFF’s Privacy Policy. When you click through to these web sites, BFF’s Privacy Policy no longer applies. We recommend that you examine the privacy statements of any third-party web sites you visit to understand their procedures for collecting, using, and disclosing your information. BFF makes no promises, warranties or representations about these third party web sites and bears no liability whatsoever for your use of them.

The internet is, by its nature, inherently open and subject to interception of information. We cannot guarantee that information you provide to us over the internet or otherwise will not be intercepted by third parties while it is being communicated by means that are outside of our control.


Your Consent

By choosing to provide us with your personal information you are consenting to its collection, use and disclosure in accordance with the principles outlined in this Privacy Policy. If you are under the age of 18, you must not provide any personal information to us without the consent of your parent or guardian, or as otherwise provided for by applicable law.

BFF encourages you to review our on-line Privacy Policy on a periodic basis. This Privacy Policy may be updated from time-to-time and your subsequent attendance at a BFF event or BFF Bell Lightbox, use of our services, or use our web site will be your consent to the collection, use and disclosure of your information as set out in this Privacy Policy.

If you don’t want BFF to collect, use or disclose your personal information as outlined in this Privacy Policy, please tell us at the time the information is requested or collected. You can also contact BFF’s privacy officer, Andree Zverina, at 416 934-5842 or by e-mail with any questions or concerns.


Resolving Your Concerns

If you, have any questions or concerns about BFF’s personal information collection, use and disclosure practices, please let us know and we will do our best to help you. Contact our office  at 718 388 4306 or